English Language IITE B.ED
Communication is simply the act of transferring information from one place, person or group to another.
Every
communication involves (at least) one sender, a message and a recipient. This
may sound simple, but communication is actually a very complex subject.
The
transmission of the message from sender to recipient can be affected by a huge
range of things. These include our emotions, the cultural situation, the medium
used to communicate, and even our location. The complexity is why good
communication skills are considered so desirable by employers around the world:
accurate, effective and unambiguous communication is actually extremely hard.
Defining
Communication
communication,
n. The imparting or exchanging of information by speaking, writing, or using
some other medium. …The successful conveying or sharing of ideas and feelings.
Oxford
English Dictionary
As
this definition makes clear, communication is more than simply the transmission
of information. The term requires an element of success in transmitting or
imparting a message, whether information, ideas, or emotions.
A
communication therefore has three parts: the sender, the message, and the
recipient.
The
sender ‘encodes’ the message, usually in a mixture of words and non-verbal
communication. It is transmitted in some way (for example, in speech or
writing), and the recipient ‘decodes’ it.
Of
course, there may be more than one recipient, and the complexity of
communication means that each one may receive a slightly different message. Two
people may read very different things into the choice of words and/or body
language. It is also possible that neither of them will have quite the same
understanding as the sender.
In
face-to-face communication, the roles of the sender and recipient are not
distinct. The two roles will pass back and forwards between two people talking.
Both parties communicate with each other, even if in very subtle ways such as
through eye-contact (or lack of) and general body language. In written
communication, however, the sender and recipient are more distinct.
Categories
of Communication
There
are a wide range of ways in which we communicate and more than one may be
occurring at any given time.
The different categories of communication include:
Spoken
or Verbal Communication, which includes face-to-face, telephone, radio or
television and other media.
Non-Verbal
Communication, covering body language, gestures, how we dress or act, where we
stand, and even our scent. There are many subtle ways that we communicate
(perhaps even unintentionally) with others. For example, the tone of voice can
give clues to mood or emotional state, whilst hand signals or gestures can add
to a spoken message.
Written
Communication: which includes letters, e-mails, social media, books, magazines,
the Internet and other media. Until recent times, a relatively small number of
writers and publishers were very powerful when it came to communicating the
written word. Today, we can all write and publish our ideas online, which has
led to an explosion of information and communication possibilities.
Visualizations:
graphs and charts, maps, logos and other visualizations can all communicate
messages.
The
desired outcome or goal of any communication process is mutual understanding.
The
process of interpersonal communication cannot be regarded as a phenomena which
simply 'happens'. Instead, it must be seen as a process that involves
participants who negotiate their roles with each other, whether consciously or
unconsciously.
A
message or communication is sent by the sender through a communication channel
to one or more recipients.
The
sender must encode the message (the information being conveyed) into a form
that is appropriate to the communication channel, and the recipient then
decodes the message to understand its meaning and significance.
Misunderstanding
can occur at any stage of the communication process.
Effective
communication involves minimizing potential misunderstanding and overcoming any
barriers to communication at each stage in the communication process.
Communications
Process
Communications
is a continuous process which mainly involves three elements viz. sender,
message, and receiver. The elements involved in the communication process are
explained below in detail:
1.
Sender
The
sender or the communicator generates the message and conveys it to the
receiver. He is the source and the one who starts the communication
2.
Message
It
is the idea, information, view, fact, feeling, etc. that is generated by the
sender and is then intended to be communicated further.
Browse
more Topics under Directing
Introduction,
Meaning, Importance & Principles of Directing
Elements
of Direction
Incentives
Leadership
3.
Encoding
The
message generated by the sender is encoded symbolically such as in the form of
words, pictures, gestures, etc. before it is being conveyed.
4.
Media
It
is the manner in which the encoded message is transmitted. The message may be
transmitted orally or in writing. The medium of communication includes
telephone, internet, post, fax, e-mail, etc. The choice of medium is decided by
the sender.
Learn
more about Types of Communication here in detail.
5.
Decoding
It
is the process of converting the symbols encoded by the sender. After decoding
the message is received by the receiver.
6.
Receiver
He
is the person who is last in the chain and for whom the message was sent by the
sender. Once the receiver receives the message and understands it in proper
perspective and acts according to the message, only then the purpose of communication
is successful.
7.
Feedback
Once
the receiver confirms to the sender that he has received the message and
understood it, the process of communication is complete.
8.
Noise
It
refers to any obstruction that is caused by the sender, message or receiver
during the process of communication. For example, bad telephone connection,
faulty encoding, faulty decoding, inattentive receiver, poor understanding of
message due to prejudice or inappropriate gestures, etc.
Communications
in Directing
(Source:
businessjargons)
Importance
of Communication
1.
The Basis of Co-ordination
The
manager explains to the employees the organizational goals, modes of their
achievement and also the interpersonal relationships amongst them. This
provides coordination between various employees and also departments. Thus,
communications act as a basis for coordination in the organization.
2.
Fluent Working
A
manager coordinates the human and physical elements of an organization to run
it smoothly and efficiently. This coordination is not possible without proper
communication.
3.
The Basis of Decision Making
Proper
communication provides information to the manager that is useful for decision
making. No decisions could be taken in the absence of information. Thus,
communication is the basis for taking the right decisions.
Learn
more about Barriers of Communication here in detail.
4.
Increases Managerial Efficiency
The
manager conveys the targets and issues instructions and allocates jobs to the
subordinates. All of these aspects involve communication. Thus, communication
is essential for the quick and effective performance of the managers and the
entire organization.
5.
Increases Cooperation and Organizational Peace
The
two-way communication process promotes co-operation and mutual understanding
amongst the workers and also between them and the management. This leads to
less friction and thus leads to industrial peace in the factory and efficient
operations.
6.
Boosts Morale of the Employees
Good
communication helps the workers to adjust to the physical and social aspect of
work. It also improves good human relations in the industry. An efficient
system of communication enables the management to motivate, influence and
satisfy the subordinates which in turn boosts their morale and keeps them
motivated.
Types
of Communication
1.
Formal Communication
Formal
communications are the one which flows through the official channels designed
in the organizational chart. It may take place between a superior and a
subordinate, a subordinate and a superior or among the same cadre employees or
managers. These communications can be oral or in writing and are generally
recorded and filed in the office.
Formal
communication may be further classified as Vertical communication and
Horizontal communication.
Vertical
Communication
Vertical
Communications as the name suggests flows vertically upwards or downwards
through formal channels. Upward communication refers to the flow of
communication from a subordinate to a superior whereas downward communication
flows from a superior to a subordinate.
Application
for grant of leave, submission of a progress report, request for loans etc. are
some of the examples of upward communication. Sending notice to employees to
attend a meeting, delegating work to the subordinates, informing them about the
company policies, etc. are some examples of downward communication.
Horizontal
Communication
Horizontal
or lateral communication takes place between one division and another. For
example, a production manager may contact the finance manager to discuss the
delivery of raw material or its purchase.
Types
of communication networks in formal communication:
Single
chain: In this type of network communications flows from every superior to his
subordinate through a single chain.
Wheel:
In this network, all subordinates under one superior communicate through him
only. They are not allowed to talk among themselves.
Circular:
In this type of network, the communication moves in a circle. Each person is
able to communicate with his adjoining two persons only.
Free
flow: In this network, each person can communicate with any other person
freely. There is no restriction.
Inverted
V: In this type of network, a subordinate is allowed to communicate with his
immediate superior as well as his superior’s superior also. However, in the
latter case, only ordained communication takes place.
2.
Informal Communication
Any
communication that takes place without following the formal channels of
communication is said to be informal communication. The Informal communication
is often referred to as the ‘grapevine’ as it spreads throughout the
organization and in all directions without any regard to the levels of
authority.
The
informal communication spreads rapidly, often gets distorted and it is very
difficult to detect the source of such communication. It also leads to rumors
which are not true. People’s behavior is often affected by the rumors and
informal discussions which sometimes may hamper the work environment.
However,
sometimes these channels may be helpful as they carry information rapidly and,
therefore, may be useful to the manager at times. Informal channels are also
used by the managers to transmit information in order to know the reactions of
his/her subordinates.
Learn
more about 7 C’s of Communication here in detail.
Types
of Grapevine network:
Single
strand: In this network, each person
communicates with the other in a sequence.
Gossip
network: In this type of network, each person communicates with all other
persons on a non-selective basis.
Probability
network: In this network, the individual communicates randomly with other
individuals.
Cluster
Network: In this network, the individual
communicates with only those people whom he trusts. Out of these four types of
networks, the Cluster network is the most popular in organizations.
Barriers
to Communication
The
communication barriers may prevent communication or carry incorrect meaning due
to which misunderstandings may be created. Therefore, it is essential for a
manager to identify such barriers and take appropriate measures to overcome
them. The barriers to communication in organizations can be broadly grouped as
follows:
1.
Semantic Barriers
These
are concerned with the problems and obstructions in the process of encoding and
decoding of a message into words or impressions. Normally, such barriers result
due to use of wrong words, faulty translations, different interpretations, etc.
For
example, a manager has to communicate with workers who have no knowledge of the
English language and on the other side, he is not well conversant with the
Hindi language. Here, language is a barrier to communication as the manager may
not be able to communicate properly with the workers.
2.
Psychological Barriers
Emotional
or psychological factors also act as barriers to communication. The state of
mind of both sender and receiver of communication reflects in effective
communication. A worried person cannot communicate properly and an angry
recipient cannot understand the message properly.
Thus,
at the time of communication, both the sender and the receiver need to be
psychologically sound. Also, they should trust each other. If they do not
believe each other, they cannot understand each other’s message in its original
sense.
3.
Organizational Barriers
The
factors related to organizational structure, rules and regulations authority
relationships, etc. may sometimes act as barriers to effective communication.
In an organization with a highly centralized pattern, people may not be
encouraged to have free communication. Also, rigid rules and regulations and
cumbersome procedures may also become a hurdle to communication.
4.
Personal Barriers
The
personal factors of both sender and receiver may act as a barrier to effective
communication. If a superior thinks that a particular communication may
adversely affect his authority, he may suppress such communication.
Also,
if the superiors do not have confidence in the competency of their
subordinates, they may not ask for their advice. The subordinates may not be
willing to offer useful suggestions in the absence of any reward or
appreciation for a good suggestion.
Non-Verbal Communications in the Classroom
Non-Verbal
Communications in the Classroom
Strong
communication skills are important to the management of your classroom. You
should brush up on your verbal and non-verbal communication skills to
effectively show your students what appropriate classroom behavior means. The
majority of your communication with your students is nonverbal. Strong verbal
communication is significant as well, while you should show your students the
rules and classroom lessons they need to know.
Behavior
Charts
Behavior
charts are an easy way to encourage appropriate classroom behavior because
students can see how they are doing behavior-wise. A simple tracking method is
to use numbers or colors to signify good and poor choices. For younger
children, it will be especially easy for them to learn to associate the color
red or the number 1 with poor behavior and the number 5 and color green with
good behavior. When children are not following the rules, have them move their
name or a clip down the chart, a concrete way to reinforce the classroom rules.
Body
Language
Body
language is important to the way students read you. For example, frequently
crossing your arms can put students on the defensive and make it look as if
you're closing your self off to communication. If you do not know what to do
with your hands, try pressing your fingers against each other in front of your
chest. Students are more likely to be receptive to your ideas if you have body
language that is open to them. You also can utilize hand gestures to make a
point. We all know what a finger to closed lips means or a wagging finger.
Eye
Contact
Eye
contact is another way to improve your nonverbal communication skills. When you
look around your classroom, you secure the trust of your students while also
getting their attention. In addition, if a student is acting up you can try the
five second stare. The student should get the idea that the behavior is
inappropriate when she notices your stare.
Clapping
Clapping
is a quick way to get the attention of a classroom that is out of control. If
you do not have time for a five second stare, loud claps should make your
classroom stop acting out and pay attention. Simply clap your hands together
several times loudly.
Time
Out
Do
not hesitate to tell students that they are going to have time out if they
continue to act unruly. State loudly and clearly that the actions they are
taking are making you send them to time out during recess. Follow through with
your punishment to demonstrate that the students cannot get away with poor
behavior.
Smile
Remember
to smile when you are giving your students approval. If a student's behavior
improves, say the word "yes" with a large smile on your face. You
want your students to understand that you notice when they do something right,
too.
Greetings
Remember
to say "Good Morning" and "Good Bye" to your students on a
daily basis. It not only helps to set a good tone for the day but also helps
students learn to mirror polite behavior. Try to greet students by name. Students
who were personally greeted by their teachers also felt that those teachers
cared about them personally. This belief helped motivate the students in the
classroom.
The 7 characteristics of effective
communication
Communication can be defined as the
combination of the processes we implement to share and convey information.
Sounds easy, right? And yet, it isn’t. Because effectiveness can only be
achieved when the sender of the message pays attention to specific elements
that might affect how the message is perceived and decoded by the receiver.
Over time, the concept of effective
communication has been associated with persuasive communication. But that’s
wrong, because the terms imply different communication objectives:
Persuasive communication aims at prompting
change in the receiver’s behaviours, beliefs, values or preferences.
Effective communication is about delivering
an information unambiguously, so that the receiver can decode it correctly.
But what does it take to compose and deliver
an effective message?
In Effective Public Relations (1952),
University of Winsconsin professor Scott M. Cutlip and Allen H. Center defined
a set of principles, known today as the 7 C’s of communication. The list has
been widely adopted – with or without slight variations – and is now considered
as a staple in public relations studies.
Ready to explore each element of the
original set?
Completeness
Effective communications are complete, i.e.
the receiver gets all the information he needs to process the message and take
action. A complete message reduces the need for follow-up questions and
smoothens the communication process.
Conciseness
Conciseness is about keeping your message to
a point. This is more about the content of your message rather than its length.
Even a short memo can include irrelevant or redundant information. Conciseness
helps the receiver focus on what’s important, speeds up the processing of
information and caters for improved understanding.
Consideration
Effective communication takes into account
the receiver’s background and points of view. If your message hits a nerve or
sounds as disrespectful, the emotional reaction of the receiver might affect
the perception of your message. Also, tailoring your message to your audience –
e.g. by using argumentations and examples which are relevant to their
experience – makes it easier for them to process the contents.
Concreteness
A concrete message is specific, tangible,
vivid. It’s supported by facts and figures for enhanced credibility. It helps
your audience gain an overview of the broader picture. Concreteness mitigates
the risk of misunderstanding, fosters trust and encourages constructive
criticism.
Courtesy
Courtesy and consideration complement each
other in effective communications. Courtesy means respecting the receiver’s
culture, values and beliefs – i.e. crafting a message that is genuinely polite
and unbiased.
Clearness
The clearer your message, the easier it gets
for the receiver to decode it according to your original intent. While this
sounds obvious, most communication pitfalls originate from lack of clarity.
Want to deliver an effective message? Start with a clear communication goal and
accurate thoughts. Clear communications build on exact terminology and concrete
words, to reduce ambiguities and confusion in the communication process.
Correctness
Correct grammar and syntax vouch for
increased effectiveness and credibility of your message. Formal errors might
affect the clarity of your message, trigger ambiguity and raise doubts. They
might also have a negative impact on the overall perception of the message,
which could be seen as sloppy or negligent.
COMMON BARRIERS TO EFFECTIVE COMMUNICATION
Regardless of the type of communication:
verbal, nonverbal, written, listening or visual, if we don't communicate
effectively, we put ourselves and others at risk. Besides physical and
technical barriers, there are six barriers to effective communication every
employee and manager should strive to eradicate.
Dissatisfaction or Disinterest With One’s
Job
If you are unhappy or have lost interest in
your job, you are far less likely to communicate effectively – both on the
giving and receiving ends. In other words, your heart isn’t in it. This
barrier, is perhaps the most difficult to overcome because it involves changing
a mindset, and thus it typically doesn’t change until the person leaves.
Inability to Listen to Others
Active listening is an important aspect of
effective communication. You cannot engage with someone if you are not
listening to them because you will tend to make assumptions about their needs
based on your perceptions versus reality.
Lack of Transparency & Trust
It is extremely difficult to communicate
anything when there is a lack of transparency and trust. For example, if your
staff believes you are holding something back, they will be anxious, some will
speculate, and as a result, it will be more difficult for them to process any
attempt you make to communicate with them.
Communication Styles (when they differ)
Everyone has their own communication style.
Some people are very direct while others prefer a more indirect approach. Some
use detailed data, while others rely on generalities, and so forth.
Occasionally, one person is so entrenched in their way of communicating, they
find it difficult to communicate with others who rely on a different style. You
might hear comments such as, “Mary never explains what she wants me to do,
she’s never specific” or “Bill gets so caught up in the weeds, that I lose
focus on the bigger picture.”
Conflicts in the Workplace
Conflict can happen for a variety of reasons
and when it does, it becomes a barrier to effective communication. The nature
of the conflict is not necessarily important, what is important is working to
resolve the conflict. When conflict is not eradicated, it grows and then people
begin to take sides, which further impedes effective communication.
Cultural Differences & Language
It is important to understand the cultural
differences in communication. But don’t just think international as in
remembering that in Japan one’s surname precedes their given name. There can
also be regional differences – for example, a northerner might not like the
term "y’all" or even understand the more comprehensive version,
"all y’all." While these examples may seem trivial, the point is that
cultural differences can occur within the boundaries of the US, and when one
does not recognize cultural differences, they risk offending the other person.
It is in the offense that communication breaks down.
We all should actively engage in reflecting
on our own communication skills. The above list of communication barriers, is a
great place to start. Reflection, empathy (putting yourself into the other’s
shows), and practice will help you hone your skills. However, no one is
perfect, so it is also important to recognize and acknowledge when you make a
mistake, which is the first step in keeping the doors to effective
communication open.
Unit 2 Modes of Communication
Improve your email writing skills
1.
Maintain your credibility
Present
yourself as the trusted professional you are.
·
Be polite: say please and thank you as
appropriate
·
Keep a professional tone: avoid slang,
exclamation marks, and smiley faces
·
Use a suitable greeting and opening,
but avoid insincere small talk
·
Include a suitable sign-off that fits
the tone of the email
·
Keep your email signature simple and
short: limit images and avoid cursive fonts
·
Don’t use too many high importance
flags
·
2.
Present your email thoughtfully
Give
the right amount of information in the right way so that your reader is able to
read your message easily, and wants to.
·
Place your key message and call to
action near the top so it’s the first thing your reader sees
·
Organize the rest of the information
from most to least important
·
Limit the number of issues covered in
the email to increase the chance of a response
·
Write briefly and stick to the point:
try to keep to 150 words or less
·
Use short, everyday words instead of
jargon and difficult words
·
Avoid acronyms and terms your reader
won’t understand
·
Keep sentences short
·
3.
Help your reader scan
We
don’t read content onscreen word for word. In fact, most of us scan a web page
in an F-shaped pattern. Use layout and formatting to guide your reader through
the email and to your key points.
·
Put your key message and call to action
at the top
·
For a longer email with a lot of
details, use headings
·
Write in easy-to-read chunks: use short
paragraphs and lists with bullets or numbers
·
Don’t use too much bold; if you
emphasize too many words, you end up emphasizing nothing
·
Avoid all caps, huge fonts and random
colours; these slow the reader down
·
4.
Write your subject line last
Your
subject line could determine whether your reader opens your email. Make it
count.
·
Write the subject line after drafting
your message
·
Use action verbs so the reader knows what
you want done
·
Be specific and descriptive so the
reader knows right away what the message is about
·
Appeal to the reader’s needs: ask
yourself what will make the reader care about your email
·
Avoid starting a sentence in the
subject line and finishing it in the body
·
Keep your subject line under 50
characters or 6 to 8 words, so the whole line will show in the inbox preview
·
Keep in mind that some smartphones show
only 33 to 44 characters for the subject line
·
5.
Review and revise
Imagine
that everyone in the company will read your message. Emails are quick to
create, but leave a lasting impression. Review your work now to save time and
get results later.
·
Use the spell-check feature to reduce
errors
·
Read the message backwards to check for
errors that a spell-checker won’t catch, like homonyms and usage errors
·
Check that your key message is
perfectly clear, without typos, wordy phrases, or anything that can be
misunderstood
·
Check that all names and titles are
correct
·
Make sure you have attached any
important files or included any necessary links
Presentation Skills
Structuring your Presentation
What Structure?
Structure is important because a well
organized presentation creates an impression that you know what you are talking
about-you will gain the audience's trust and they will be more likely to listen
to you. A structure provides a logical flow so that you can provide the
information that the audience needs to follow your presentation. The structure
will help you become more comfortable following this flow. There is a natural
structure to presenting and the following structure formalizes this process.
·
Purpose
To determine your purpose ask
"What are the main points I want my audience to take away from my
presentation"? This provides focus for you and the audience is clear on
what they will gain listening to your presentation.
·
Audience pre-assessment
It is important to identify the
characteristics, knowledge and needs of your audience so that you are
delivering the 'right' presentation to the 'right' audience. Know who your
audience is, what they want/need to know and what is their background. This
step is done before the presentation or throughout.
·
Opening your Presentation/Bridge
This is also known as the hook. It is
designed to grab the audience's attention and provide them with a reason to be
interested in the presentation.
·
Body of Presentation
This is the major portion of the
presentation. It is necessary that it connects directly to your purpose or
bridge. Cover enough points to achieve your purpose (no more) and be sure to
support your points clearly and concisely.
·
Closing your Presentation
This is the final impression that you
will leave with your audience-make sure it is a strong one. Connect back to
your purpose and let them know where you have been. Leave your audience with a
clear understanding of your points.
10 - 20 - 30 Rule
In 2005, Guy Kawasaki, a venture capitalist in Silicon
Valley wrote on his blog about a rule of thumb in making great presentations.
Focusing on conciseness and visibility, he suggested the 10 - 20 - 30 Rule of
PowerPoint Presentations.
·
10 Slides
By having a limit of 10 slides, you
will be managing the cognitive load for your audiences. They can easily follow
the flow of your presentations. It also challenges you to design your
presentations well: choose what's important and leave out what's unnecessary
·
20 Minutes
By giving yourself limited time on your
presentation, you are challenging yourself to leave out unnecessary details and
focus on the important stories that will convey your message. Even if your
session has been allotted with more time, you can devote the remaining minutes
to discussions, questions or any technique that involves audiences with your
presentation.
There are events and organizations that
specialize in presentations with time constraints such as Pecha Kucha and the Three-Minute Thesis.
·
30-size Font
Depending on the room and screen size,
most audiences will be able to see text that are at least 30-size font. When
designing your presentation, keep in mind that anything you show must be
visible to everybody in attendance, especially those in the back.
If you are concerned about fitting more
text in a slide, always remember they do not necessarily make a better
presentation.
Keep in mind that these rules are very
subjective and each situation is unique. Apply them as a good rule of thumb to
guide you in planning your presentations. Other circumstances may come and you
need to be flexible however, have your visible and concise presentations.
Social Media Effects on
Communication
Around 3 billion people
use social media today, which means that 40% of the world uses social media for
communication. It’s no surprise that this widespread use has social media
effects on communication.
11% of adults reported
preferring staying home on Facebook than going out on the weekend.
Communication is affected in ways such as personal expression, our expectations
of others, and the way companies communicate with customers.
Exposure to Messaging
Information Overload
Many people tend to binge on social media, spending hours and hours scrolling though sites. Ultimately, this may lead to a constant craving of more internet and more social media consumption. The more people get, the more they want — and it’s hard to stop the cycle.
University of the People student holding phonePhoto by Kaboompics .com from Pexels
Young People Read News
Social media has made
reading the news cool again. According to Wibbitz, 23% of young users get news
from social media, and a whopping 61% get political news from Facebook. On
social media, people share interesting news they read, and they can follow
various news sources’ pages.
Getting the Full Picture
Stories — a part of Instagram, Snapchat, and Facebook — mean that people get the full picture of an event, activity, or occurrence in someone’s life. We no longer just get a snapshot of a home-cooked meal, we might see the entire process from start to finish.
This has changed the way people think about what to post — there is much less thought put into a post when it is a story that will be erased after 24 hours.
Boredom in Conversation
Here’s a sad social media
effect on communication. We are becoming bored when we have real, in-person
conversations. People have such a need for social media consumption and that
instant, colorful feedback only social media can give, they will often become
bored during real conversations, resorting to their phones. This can lead to a
decrease in the quality and number of meaningful conversations.
Reactions to Non-Verbal, Emotional, and Social Cues
In-person reactions to
non-verbal, emotional, or social cues are changing in that people don’t need to
respond to these types of communication when they are online. This leads to
less experience and awareness of others’ needs based on these types of cues
that can only be received from in-person communication.
Self Expression
Sense of Urgency
No one has to wait for
longer than a few hours for a response, and people have come to expect that
timeline for conversations. There is so much of a sense of urgency that people
are often anxious if they haven’t heard back from a family member, friend, or partner
in a number of hours.
Apple iphone with social
media iconsPhoto by Cristian Dina from Pexels
Need to Share
Social media has created a
feeling among users that they must share whatever they are doing — from
restaurant orders, to concerts, to the books they are reading. This can be a
social media positive effect because people are getting more exposure to things
they might not otherwise, such as new reads. But it can also be a negative
effect as it can urge people to become dependent on posting anything occurring
in their own lives and painting those occurrences as rosier than they truly
are.
Two female University of
the People students taking selfiePhoto by Vinicius Wiesehofer from Pexels
How We Value Ourselves
When people see others
having a wonderful life, as represented on social media, they tend to have a
negative self-image, and start to devalue their own ways of life. In addition,
there is a feeling of needing to paint an inaccurately positive and ‘fun’ version
of one’s own life which leads to feelings of negativity about one’s ‘real’
life.
Inside Perspective of Afar
One of the positive
effects of social media is the ability to get an intimate view of other
cultures and places. With social media, especially on Instagram, users are able
to see what others are doing around the world. People are exposed to travel
ideas, new cultures, and ways of life unlike before.
Broadcasting Live
Broadcasting live started
as a fun, innocent idea to share life’s moments, but it’s transformed to become
a large part of political movements, sharing some dark aspects of today’s
society. The option to post live videos has created an important platform for
serious issues that need to be spoken about.
Personalized Digital
Messages
Both Instagram and
Snapchat have popularized the highly personalized message. People can now
completely change their own faces with selfie filters, or draw pictures to send
to friends, and more. Creativity soars, which is a great thing, but people can
start to spend too much time personalizing picture messages.
Communication Style
1. Summarized Writing
Starting with the limited
character text messaging of the 2000s, and nowadays with the 140-character
tweet, messages have been getting shorter and more concise. Other areas of
communication have adapted for summarized writing as well, such as in shortened
work memos, shortened academic communication between students and professors,
and shortened messages in advertising.
2. Abbreviations
The abbreviated style of
communicating that became popular when text messaging started in the 00’s has
continued into online conversations. It has also made its way into
traditionally non-abbreviated forms of communication such as spoken language,
email communication, and even academic forms of writing.
This has caused concern
among some academics, citing studies that show a causation between “textese”
and negative effects on literacy skills such as writing skills and reading
accuracy. Other studies show that using “textese” has no effect on spelling
ability, or correct grammar use. For a full review of related studies, see this
meta-analysis.
3. Unfiltered Interactions
Social media and internet
interactions offer a veil between the person sending and the person receiving
the message. These interactions are no longer face to face, and this can lead
to some unfiltered conversations as people feel they can say anything with no
repercussions.
4. GIFs and Emojis
The introduction of using
emojis to illustrate a written message or a GIF to express a reaction may seem
fun and innocent, but it is also interfering with our ability to properly craft
a written response. It ends up being too tempting to respond with a small
picture, or a funny moving photo than to use the mind to create a response with
words from scratch.
University of the People
student using emojisPhoto by Szabo Viktor on Unsplash
5. Viral Messages
That quick and easy “share” button on so many social media platforms has led to the phenomenon of “going viral.” Messages, videos, and other content can be easily shared between platforms with millions of people in a matter of days
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